Manage scheduled exports

You can view and manage scheduled exports, such as to stagger the schedules of exports, remove no longer needed scheduled exports, or to update the configuration of a scheduled export.

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If you have multiple scheduled exports, it's a best practice to stagger the schedules. Staggering schedules helps to reduce the load on Sigma and on the data warehouse.

User requirements

The ability to send and schedule workbook exports requires the following:

  • To send workbook exports on demand, you must be assigned an account type with the Download or Send Now permission enabled.
  • To schedule a workbook export, you must be assigned an account type with the Schedule export permission enabled.
  • You must be the workbook owner or be granted Can explore or Can edit workbook permission.

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Additional requirements and permissions might apply depending on the export destination.

Manage schedules for a workbook

  1. From the workbook menu (caret icon), select Schedule exports.
    The Schedule Exports dialog opens.

  2. You can review the list of scheduled exports for the workbook, reviewing the times and types of exports to identify overlapping schedules or recipients.

  3. For a specific scheduled export, you can click the more menu More menu to rename the schedule, edit the schedule, send the configured scheduled export immediately, pause the scheduled export, or delete it.

    Schedule exports page with the drop-down menu for the schedule displayed, listing Rename Schedule, Edit, Send Now, Pause, and Delete options.

Edit or delete a schedule

  1. From the workbook menu (caret icon), select Schedule exports.
    The Schedule Exports dialog opens.
  2. Locate the schedule you want to send and click the more menu More menu.
  3. Click Delete to delete the schedule or Edit to make changes to the schedule.
    Schedule exports page with the drop-down menu for the schedule displayed, listing Rename Schedule, Edit, Send Now, Pause, and Delete options.

Send a scheduled export on demand

If you want to send a scheduled export without waiting for the next scheduled run of the export, you can send it on demand.

  1. From the workbook menu (caret icon), select Schedule exports.
  2. Locate the schedule that you want to send and click the More menu (more menu), then select Send now.

Pause or resume a scheduled export

You can manually pause and resume scheduled exports.

  1. From the workbook menu (caret icon), select Schedule exports.

    The Schedule Exports dialog opens.

  2. Click the More menu of the Actions column and select Pause.

    Schedule exports page with the drop-down menu for the schedule displayed, listing Rename Schedule, Edit, Send Now, Pause, and Delete options.

  3. In the Status column, the status changes to Paused.

  4. To resume an export, repeat the above steps but choose Resume from the More menu.

    Schedule exports page with the drop-down menu for the schedule displayed, listing Rename Schedule, Edit, Send Now, Resume, and Delete options

Auto-paused scheduled exports

If a scheduled export fails more than 5 times in 7 or more days and therefore none of the exports succeed, Sigma pauses the export and the user receives an email notification. The email notification contains the following message:

Document export failed. Sigma has paused one of your scheduled exports. Please use the below link to the workbook to check details.

You can manually resume the export. The Status column shows Paused with an exclamation point. To resume the paused export, choose Resume from the More menu in the Actions column.

Schedule Exports page with a paused (!) export. Hovering over the (!) exclamation mark in a triangle icon shows information that "This schedule has been paused by Sigma on 07/13/2022 - 06:05 PM due to repeated failures. Error: Target Google Spreadsheet is not found." and provides an incident ID.

Manage your scheduled exports and subscriptions

From your user profile, you can view and manage scheduled exports that you own or receive.

If you are a Sigma admin, you can view or manage all scheduled exports for your organization. See Manage organization schedules.

View and manage schedules in your profile

To view and manage scheduled exports from your profile, do the following:

  1. Click the user menu in the top menu bar.

  2. From the dropdown menu, select Profile.

  3. From your user profile, select Scheduled Exports.

  4. Choose which scheduled exports you want to view and manage:

    • Select Owned by you to view and manage scheduled exports created by you. If you're a Sigma admin, you also see schedules inherited from organization members that you deactivated.
    • Select Your subscriptions to view and manage exports sent to your email address, whether owned by you or others.

    You can search, filter, and sort the listed schedules to more easily locate the schedule you want to find.

    To make changes to a specific schedule, select the name of the workbook to open the workbook and manage the schedule. See Manage schedules for a workbook.

Delete a schedule

To delete a schedule that you own:

  1. Click the user menu, then from the dropdown menu, select Profile.
  2. Select Scheduled Exports.
  3. Locate the scheduled export that you want to delete, then click more menu More > Delete.

Unsubscribe from a subscription

To unsubscribe from a subscription to a scheduled export:

  1. Click the user menu, then from the dropdown menu, select Profile.
  2. Select Scheduled Exports.
  3. Select Your subscriptions and locate the subscription that you want to unsubscribe from.
  4. Click more menu More > Unsubscribe.